** PLEASE READ CAREFULLY BEFORE PLACING YOUR ORDER! **
The Yard Card Pro LLC reserves the right to decline orders that are political, religious, controversial, lewd, disrespectful or do not fit the celebratory nature of our business. If we elect to decline an order, a full refund will be provided to the original form of payment.
By placing an order with The Yard Card Pro LLC, you agree to all terms & conditions listed below.
PAYMENT
Full payment of the rental fee is due at the time of booking in order to secure your reservation and confirm your date. Payment information is transmitted over secure SSL encryption and is not stored on our website or payment systems, unless your permission is granted.Â
YARD CARD INSTALLATION & PICKUP
No OUTDOOR installations for residents of apartment complexes, condominiums, and/or townhome communities. INDOOR installations on a stand may be considered for these residents. PLEASE NOTE: We will consider OUTDOOR installations for building owners, property managers, or if residents are renting with their community clubhouse.
For our safety, please ensure someone at the delivery location is aware The Yard Card Pro will be at the premises installing the yard card on the scheduled installation date. We will request a point of contact and their contact information so they, too, will be advised of the installation and pickup dates and times.
We will send you a reminder via text message the day before your scheduled installation date. PLEASE NOTE: For approved RUSH orders, a text reminder will be sent within 1 hour of scheduled delivery window, time permitting.
Your yard card rental is installed on your reservation date during a delivery window between 8:00AM - 7:00PM. PLEASE NOTE: We DO NOT guarantee arrival time or completion time. We may arrive AT ANY TIME WITHIN this window to begin our set-up. Times may vary depending upon daylight savings time.
The yard card is picked up approximately 24 hours after installation (or the rental period indicated in the package). An earlier pickup time can be arranged by notifying us at time of reservation. PLEASE NOTE: Yard card rentals are available for time periods greater than 24 hours (or the rental period indicated in the package) for an additional fee.
All signs, parts, components and accessories of the yard card display remain the property of The Yard Card Pro LLC while it is in your possession. If you have a specific location placement request, please send us an email at info@theyardcardpro.com with a detailed description along with photos of the area. We will try our best to honor your request; however, there are times some elements may prevent this from occurring (such as slope, tree roots, rocks, hard/dry soil, etc.), and placement of the yard card is then made at our discretion. Once the yard card display is arranged and staked in place, PLEASE DO NOT REMOVE OR REPOSITION ANY SIGNS. Therefore, please give us a call if the yard card needs to be moved or picked up.
Please note, a sign with our contact information may also be placed on your lawn at the time of install for marketing purposes.Â
LAWN PREPARATION
Grass must be recently cut to an acceptable level prior to installation.
Water your lawn for at least 30 minutes the night before.
Please note, if your lawn is too dry, hard, and/or very rocky, we may be forced to make changes to the original setup or we may not be able to install the yard card display at all. Any necessary changes will be discussed with you.
Also, please clear any debris or pet feces prior to installation.
DAMAGES & THEFT
Remember to turn off your sprinkler system and notify your lawn servicer to discontinue service for the duration of your yard card rental.
Lawn equipment and blowers should not be used on or around the yard card. Grass will cause stains to the signs.
Do not move, remove, or attach anything to the yard card, including but not limited to, tape, adhesive, glue, clips, balloons, streamers, silly string, and other signage.
For your safety and the safety of others, please do not play or allow anyone to play on or around the yard card as it may contain pointed corners and straight, sharp edges, and it will not support the weight of an adult, child, or animal.Â
The Yard Card Pro LLC and all representatives are not responsible or liable for any injury or damage that may be caused to any person, real property or personal property, including but not limited to the residence/structure, lawn, lawn accessories/components, sprinkler system and its components, flooring, and/or walls, during installation, the duration of the rental period, and/or removal of the yard card.
The LESSEE, regardless if the yard card is delivered and installed at a location not owned or leased by you or within your care, custody, or control, understands and agrees to pay charges equal to the full replacement value of each item if any components of the yard card display are damaged or missing during your rental period, and you will be invoiced for the cost to replace the item(s), which may exceed the rental fee you incurred.
INCLEMENT WEATHER
We reserve the right to decline delivery, installation, or removal of the yard card if there is inclement weather - including but not limited to - lightning, thunderstorms, snow, ice, very cold or warm temperatures, hurricanes, heavy rain, high winds, and any other act of God that would put our representatives or yard card displays in harm's way.Â
If we are unable to reschedule the date for the rental of the yard card, we will provide a credit equal to 100% of the rental fee to be applied towards a future rental, subject to the then current pricing and date availability.
CANCELLATION / REFUND POLICY
In the event you need to cancel your order and provide us with at least a 72-hour notice prior to your scheduled installation date, you will receive a credit equal to 100% of the rental fee to be applied towards a future rental, subject to the then current pricing and date availability.
Cancellations made less than 48 hours of your scheduled installation date will be credited 50% of the rental fee to be applied towards a future rental, subject to the then current pricing and date availability.
The Yard Card Pro LLC will not issue refunds or credits for the following:
Homeowner/recipient denies installation or requests earlier removal/pickup time.
Errors that occur on order submission due to incorrect information entered by lessee.
We are denied access to property, such as in a gated community.
Unrestrained animals that may pose a threat or endanger our safety.
The safety and concern of any representative of The Yard Card Pro LLC is at risk.
The lawn is too hard, very rocky, and/or dry.
Any other circumstance beyond our control which prevents The Yard Card Pro LLC from installing the yard card display upon our arrival.